Question 1

How does the demo/scoping process work?

Accepted Answer

Book a demo and we get on a 20-minute call. We walk through one real project and scope the deployment to your use case — pre-qualification, staff training, or buyer briefings. You leave with a clear plan, not a quote.

Question 2

Why is pricing custom instead of listed?

Accepted Answer

Every deployment is scoped to a project — its phases, languages, and use cases. A flat price would either overcharge simple setups or underfit complex ones. We quote after the call, against your actual scope.

Question 3

What's the typical deployment timeline?

Accepted Answer

Most teams are live within a couple of weeks of scoping — faster for a single project, longer when integrations or a multi-project rollout are involved. We’ll give you a real timeline on the call.

Question 4

Does Luna integrate with our existing CRM/sales tools?

Accepted Answer

Yes — on Enterprise. Luna can hand off to the tools your team already uses. We scope the specific integrations during onboarding so the handoff fits your workflow, not the other way around.

Question 5

How is project data handled and secured, at a high level?

Accepted Answer

Your project data stays scoped to your deployment. We don’t train shared models on your content, and access is limited to your team. We walk through the specifics on the call before anything goes live.

Question 6

Can we change tiers later?

Accepted Answer

Yes — start where the scope fits and move up as you add projects, languages, or use cases. We re-scope on a call rather than locking you into a plan you outgrew.

Capability	Starter	Growth	Enterprise
Concurrent deployments	1	Up to 10	10+
All modes (Pre-qualification, Investor Mode, Staff & Partner Training, Deep Dive)
Language support	60+ languages	60+ languages	60+ languages
Channels	Web	Web + WhatsApp	Web + WhatsApp + Phone
Named Portfolios	—	Up to 2	Up to 5
Custom integration & onboarding	—	—
Dedicated support	—	—

Scoped to your project, not your seat count.

Starter

Growth

Enterprise

What you get at each tier

Still deciding? A 20-minute call answers more than a pricing page can.

Before you book

Not sure which fits? Let’s talk.

Scoped to your project, not your seat count.

Starter

Growth

Enterprise

What you get at each tier

Starter

GrowthRecommended

Enterprise

Still deciding? A 20-minute call answers more than a pricing page can.

Before you book

How does the demo/scoping process work?

Why is pricing custom instead of listed?

What's the typical deployment timeline?

Does Luna integrate with our existing CRM/sales tools?

How is project data handled and secured, at a high level?

Can we change tiers later?

Not sure which fits? Let’s talk.